| FACTS | WHAT DOES GOLDEN BANK, N.A. DO WITH YOUR PERSONAL INFORMATION? | ||||||
| Why? | Financial companies choose how they share your personal information. Federal law gives | ||||||
| consumers the right to limit some but not all sharing. Federal law also requires us to tell you | |||||||
| how we collect, share, and protect your personal information. Please read this notice carefully to | |||||||
| understand what we do. | |||||||
| What? | The types of personal information we collect and share depend on the product or service you | ||||||
| have with us. This information can include: | |||||||
| • Social Security number and other identification information | |||||||
| • Account balances | |||||||
| • Payment and transaction history | |||||||
| • Credit history and credit scores | |||||||
| • Income and assets | |||||||
| When you are no longer our customer, we continue to share your information as described in this | |||||||
| notice. | |||||||
| How? | All financial companies need to share customers' personal information to run their everyday | ||||||
| business. In the section below, we list the reasons financial companies can share their | |||||||
| customers' personal information; the reasons Golden Bank, N.A. chooses to share; and | |||||||
| whether you can limit this sharing. | |||||||
| Reasons we can share your personal information | Does Golden Bank, N.A. share? | Can you limit this sharing? | |||||
| For our everyday business purposes - | Yes | No | |||||
| such as to process your transactions, maintain | |||||||
| your account(s), respond to court orders and legal | |||||||
| investigations, or report to credit bureaus | |||||||
| For our marketing purposes - | Yes | No | |||||
| to offer our products and services to you | |||||||
| For joint marketing with other financial companies | No | We don't share | |||||
| For our affiliates' everyday business purposes - | No | We don't share | |||||
| information about your transactions and experiences | |||||||
| For our affiliates' everyday business purposes - | No | We don't share | |||||
| information about your creditworthiness | |||||||
| For our affiliates to market to you | No | We don't share | |||||
| For nonaffiliates to market to you | No | We don't share | |||||
| Question? | Please Call 713-777-3838 for questions. | ||||||
| Page 2 | |||||||
| Who we are | |||||||
| Who is providing this notice? | Golden Bank, N.A. | ||||||
| What we do | |||||||
| How does Golden Bank, N.A. | To protect your personal information from unauthorized access | ||||||
| protect my personal information? | and use, we use security measures that comply with federal law. | ||||||
| These measures include computer safeguards and secured files | |||||||
| and buildings. | |||||||
| We use physical, electronic and procedural safeguards to help | |||||||
| prevent unauthorized access to customer information, and periodically | |||||||
| test and update our safeguards. We train and regularly educate our | |||||||
| employees about the importance of maintaining the confidentiality of | |||||||
| customer information and the proper handling of customer information. | |||||||
| How does Golden Bank, N.A. | We collect your personal information, for example, when you | ||||||
| collect my personal information? | • open an account or deposit money | ||||||
| • pay your bills or apply for a loan | |||||||
| • use your debit card | |||||||
| We also collect your personal information from others, such as credit | |||||||
| bureaus, affiliates, or other companies. | |||||||
| Why can't I limit all sharing? | Federal law gives you the right to limit only | ||||||
| • sharing for affiliates' everyday business purposes - information | |||||||
| about your creditworthiness | |||||||
| • affiliates from using your information to market to you | |||||||
| • sharing for nonaffiliates to market to you | |||||||
| State laws and individual companies may give you additional rights to | |||||||
| limit sharing. | |||||||
| Definitions | |||||||
| Affiliates | Companies related by common ownership or control. They can be | ||||||
| financial and nonfinancial companies. | |||||||
| Golden Bank has no affiliates. | |||||||
| Nonaffiliates | Companies not related by common ownership or control. They can be | ||||||
| financial and nonfinancial companies. | |||||||
| Golden Bank does not share with nonaffiliates. | |||||||
| Joint marketing | A formal agreement between nonaffiliated financial companies that | ||||||
| together market financial products or services to you. | |||||||
| Golden Bank has no such agreement. | |||||||