CRA Public File
At Golden Bank, N.A., we are dedicated to supporting the communities we serve by addressing their credit needs, including those of low- and moderate-income individuals and neighborhoods. Our mission is to enhance financial well-being for our clients and the communities we serve, helping consumers achieve their financial goals. We are pleased to provide our Community Reinvestment Act (CRA) Public File online for your convenience. We welcome your interest in how Golden Bank N.A. serves its communities.
CRA Performance Evaluation
Includes the public section of the bank’s most recent Community Reinvestment Act (CRA) Performance Evaluation, as issued by the Office of the Comptroller of the Currency (OCC).
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Written Comments
Contains copies of any written comments received from the public regarding the bank’s efforts to meet the credit needs of the communities it serves, along with any formal responses from the bank.
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Retail Banking Products and Services
Provides a list of the retail banking services and products generally offered at the bank’s branches, including consumer and commercial deposit and loan products.
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Schedule of Fees
Outlines the standard fees associated with the bank’s products and services, as applicable at its branch locations.
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Bank Branch Locations and Hours of Operation
A complete list of all branch offices, including their physical addresses, corresponding census tract numbers, and hours of operation.
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Bank Branch Openings and Closures
Details all branch openings and closures over the past two years, including relevant dates and locations.
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Assessment Area and Maps
Displays maps and written descriptions delineating each of the bank’s assessment areas, clearly showing the geographic boundaries in which the bank evaluates its CRA performance.
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HMDA Disclosure Statement Notice
HMDA Disclosure Reports
Members of the public may request a printed copy of Golden Bank N.A.’s Community Reinvestment Act (CRA) Public File, or any portion thereof, by contacting the bank at the address, phone number, or email provided below. The requested information will be provided within a reasonable time frame.
Contact Information:
CRA Officer
Golden Bank N.A.
9315 Bellaire Blvd, Houston, TX 77036
Phone: (713) 596-6813
Email: MicheleKirbow@goldenbank-na.com
Requests should include the specific documents or sections of the CRA Public File being requested, as well as the preferred delivery method (e.g., mailed hard copy or electronic PDF).
Please note that while there is no charge for reasonable requests, the bank reserves the right to assess a fee for large-volume printing, copying, or mailing costs, in accordance with applicable regulations.