Online & Mobile Banking

 

On April 25, 2023, our current Online and Mobile Banking platforms will be upgraded to an enhanced digital banking experience with many new features & added security.  See a preview below:

 

 


    • On Monday April 24th, beginning 4:00pm CST, Online & Mobile Banking will be in INQUIRY mode only.  
    • On Tuesday April 25th, 9:00am CST, new Online & Mobile Banking will be available.  On this date you will be able to download the new Mobile Banking app and login to the new system by following the instructions for 'First Time Access' in the section below.
    • Make sure you know your log-in credentials (User ID & Password). Face ID and Touch ID won't work the first time you access the site.
    • Ensure you have a compatible browser downloaded on your computer. Our new online banking platform is supported by most browsers: Google Chrome, Microsoft Edge, Firefox, or Safari. It is NOT supported by Microsoft Explorer.
    • Please be sure we have your latest email address for communications.
    • Previous account alerts notification will not be transferred to the new system; you will need to setup any alerts associated with your accounts again in the new system.
    • Read below for further information regarding this upgrade! 


 
 
Access From Any Device:
 
    1. Once our new platform has launched on April 25, you can login using the same login button found on our website.
    2. Your current login user ID & password will still work to log in.
    3. You will be asked to setup two-factor authentication to help safeguard your account.  Once this information is entered, you'll choose to receive a one-time verification code by 1). Text message to the mobile phone number entered.  2). Automated phone call to the phone number entered, or 3). Authy authenticator app.

Access to the New Mobile App:
 
    1. Beginning April 25, you will be able to download the new app from the Apple Store or Google Play Store by searching for "Golden Bank".  If you open the existing app on your phone, it should also prompt you to upgrade to the new app. 
    2. Your current login user ID & password will work but biometrics (Face ID or Finger ID) will NOT work the first time you login to the app.  You will need to contact us if you do not recall your credentials.
    3. You will be asked to setup two-factor authentication to help safeguard your account.  Once this information is entered, you'll choose to receive a one-time verification code by 1). Text message to the mobile phone number entered.  2). Automated phone call to the phone number entered, or 3).  Authy authenticator app.
 

Account Information View balance, transactions, check images and search transactions
Mobile Deposit Deposit a check without a trip to the bank
Move Money Fast Transfer funds between accounts quick and easy
Setup Alerts Get balance and transaction notification for each account
Statement Download
eStatement will provide immediate access to download, print and save your statements
Bill Pay
Moving money to pay bill is simple and easy
Budgeting and Planning
Personal financial management tools make it easy to track spending, create a budget and savings plan
Organize Your Transactions Add tags and images
Zelle® Fast and easy wat to send and receive money
External Transfer upon request

For more information, please call our Digital Banking Center at (888) 320-3838 or you can email us at OnlineBanking@goldenbank-na.com